Privacy Policy

Last Updated: May 12, 2026

Introduction

This Privacy Policy explains how Digi Mabble IT Solutions (“Company”, “We”, “Us”, “Our”) collects, uses, stores, and protects personal data when You use our website, services, software, and subscription-based solutions, including the Greenlane platform.

We are committed to protecting Your privacy and processing personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws, specifically tailored to the high standards required in the healthcare sector.

Company Information (Data Controller)

Digi Mabble IT Solutions

Avenue Eiffel 8, 1300 Wavre, Belgium

Website: https://digimabbleai.com

Contact: Greenlane Contact Page

Digi Mabble IT Solutions acts as the Data Controller for personal data processed under this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to:

  • Visitors of our website.
  • Clients and prospects.
  • Users of our Greenlane SaaS platforms and AI solutions.
  • Subscribers to our digital services.
  • Business partners and vendors.

Personal Data We Collect

Data You Provide Directly

We may collect the following personal data when You interact with us:

  • First and last name.
  • Email address.
  • Phone number.
  • Company name and professional information.
  • Billing and invoicing details.
  • Account credentials (if applicable).
  • Any information submitted via contact forms or contracts.

Data Collected Automatically

When You access our website or Services, we may automatically collect:

  • IP address, Browser type, Device information, Operating system.
  • Pages visited, usage data, and date/time of access.

Payment Data

Payments are processed by Paddle, acting as Merchant of Record. We do not store full payment details. Payment data is processed directly by Paddle in accordance with their own Privacy Policy.

Purpose of Data Processing

We process personal data for the following purposes:

  • To provide, operate, and maintain our Greenlane platform.
  • To manage subscriptions, contracts, and Paddle payments.
  • To deliver SaaS and AI-based healthcare solutions.
  • To provide customer support and technical assistance.
  • To comply with legal and regulatory obligations.
  • To improve our Services and user experience.

Legal Basis for Processing (GDPR)

  • Contractual necessity and Legal obligation.
  • Legitimate interest (security, operations, service improvement).
  • Consent, where required.

Cookies & Tracking Technologies

We use cookies to ensure proper functioning, improve user experience, and analyze performance. You may manage cookies through browser settings.

Data Sharing & Third Parties

We share data only when necessary with Paddle, EU-based hosting providers, and technical service providers. All third parties are GDPR-compliant.

International Data Transfers

Data may be processed outside the EEA with appropriate safeguards like Standard Contractual Clauses (SCCs).

Data Retention & Security

We retain data only as long as necessary and implement technical measures like encryption and role-based access controls to protect your information.

Your Rights (GDPR)

You have the right to access, rectify, erase, or restrict processing of your data. Requests can be made via our Contact Page.

Additional Information

Greenlane services are B2B-focused and not intended for individuals under 16. We may update this policy at any time.

Contact

For any questions, please reach out through our Contact Page.